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    <description>Closing the knowledge gap between broken user experiences, systemic bugs, and the people who can fix them.</description>
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      <title><![CDATA[The problem with feedback surveys]]></title>
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      <description><![CDATA[Why surveys fail to capture real friction, from Citibank's premium card fiasco to clunky bank onboarding]]></description>
      <pubDate>Fri, 25 Sep 2026 00:00:00 GMT</pubDate>
      <category><![CDATA[Bad Experiences]]></category>
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      <title><![CDATA[IBKR's infinite login loop]]></title>
      <link>https://snitch.dog/posts/interactive-brokers-login-loops</link>
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      <description><![CDATA[Single-session enforcement, clunky proprietary 2FA, and endless reauthentication make logging into Interactive Brokers an exercise in frustration]]></description>
      <pubDate>Tue, 22 Sep 2026 00:00:00 GMT</pubDate>
      <category><![CDATA[Bad Experiences]]></category>
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      <title><![CDATA[Ghost articles in the WSJ app]]></title>
      <link>https://snitch.dog/posts/wall-street-journal-saved-articles-bug</link>
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      <description><![CDATA[Saved section in The Wall Street Journal digital edition momentarily displays a mysterious collection of articles]]></description>
      <pubDate>Sun, 20 Sep 2026 00:00:00 GMT</pubDate>
      <category><![CDATA[Bugs]]></category>
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      <title><![CDATA[Borrowing for free on Robinhood: The 8:00 PM margin interest loophole]]></title>
      <link>https://snitch.dog/posts/free-margin-on-robinhood</link>
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      <description><![CDATA[How a timing mismatch between Robinhood's margin balance calculation yields 7% on borrowed money that doesn't accrue interest]]></description>
      <pubDate>Sat, 19 Sep 2026 00:00:00 GMT</pubDate>
      <category><![CDATA[Exploitables]]></category>
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