One of the disappointing facts of the modern world is how often one finds user experiences that are not working as intended. Why is that?
One set of reasons has to do with a lack of ownership and the finiteness of resources; within companies, individuals typically only handle issues within their assigned scope. Fortunately, AI has the potential to help close this gap by empowering more workers with the capability and means to take ownership of issues that had previously fallen through the cracks.
But the second set of reasons has more to do with awareness. There is still a knowledge gap between those encountering bugs and those who can fix them. This site exists as centralized resource to surface systemic bugs and loopholes as they are discovered.